Terms & Conditions

Last updated: 4 October 2026

These terms govern your use of gymkuma.com and any purchase you make from us. By using the site or placing an order, you agree to them.

1. Who we are

gymkuma.com is operated by Kuma Sports Company, registered in the Hashemite Kingdom of Jordan, Amman. In these terms, "GYMKUMA", "we", "us" and "our" mean that company. You can reach us at info@gymkuma.com or +962 79 143 1300 (phone and WhatsApp).

2. Using the site

You may use gymkuma.com for lawful personal purposes only. You may not try to gain unauthorised access to any part of the site, interfere with how it works, scrape it systematically, or use it to send anything unlawful or harmful. We may suspend or withdraw access to the site at any time.

3. Your account

If you create an account, you are responsible for keeping your login secure and for everything done under it. Tell us straight away if you think it has been compromised. You must be at least 18, or have the consent of a parent or guardian, to place an order.

4. Products, colours and availability

We work hard to show our products accurately, but screens vary and colours may look slightly different in person. Product images are illustrative. All products are subject to availability, and we may change or discontinue any product at any time.

5. Prices and orders

Prices are shown in Jordanian Dinar (JOD) unless another currency is selected, and may change at any time. The price shown when you complete checkout is the price that applies to your order.

Your order is an offer to buy. Our confirmation email acknowledges that we received it; the contract is formed when we dispatch your order. We may refuse or cancel an order, even after confirming it, if a product is unavailable, a price or description was published in error, we suspect fraud, or the order breaches these terms. If we cancel an order you have already paid for, we refund you in full.

6. Discount codes and promotions

Discount codes are issued by GYMKUMA. Unless we say otherwise:

  • A code is valid only for the purpose, customer, period and products it was issued for.
  • Codes cannot be combined, unless the offer says they can.
  • Codes are non-transferable, have no cash value, and may not be sold, published on coupon sites, or shared publicly.
  • We may withdraw, limit or change any code at any time, including one with no stated expiry date.
  • We may cancel an order where a code was used in breach of these terms or in a way it was not intended for.

Nothing in this section affects an order that has already been dispatched.

7. Payment

You can pay by card at checkout through our payment providers, or by cash on delivery for orders delivered in Jordan. We do not store your full card details. You confirm you are authorised to use the payment method you choose. Pre-orders are paid by card only.

8. Delivery, returns and exchanges

Delivery is covered by our Shipping Policy. Returns and exchanges are covered by our Returns & Exchanges Policy. Both form part of these terms.

9. Intellectual property

The GYMKUMA name, the KUMA bear marks, our logos, product names, designs, photography, copy and the site itself belong to us or are licensed to us. You may not copy, distribute or adapt any of it, or use our marks on your own products or marketing, without our written permission.

10. Content you share

If you post a review or photo on our site, or tag us on social media, you give us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display it in our marketing, with credit where practical. You confirm the content is yours to share and does not infringe anyone else's rights. We may remove any content at our discretion.

11. Third-party links

Our site may link to sites we do not control. We are not responsible for their content, products or privacy practices.

12. Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited by law. Subject to that, our total liability for any order is limited to the amount you paid for it, and we are not liable for indirect or consequential loss. Our products are athletic and lifestyle apparel and accessories; they are not protective or safety equipment.

13. Governing law

These terms are governed by the laws of the Hashemite Kingdom of Jordan, and the courts of Amman have jurisdiction, except where consumer law in your country gives you the right to bring a claim locally.

14. Changes to these terms

We may update these terms at any time. The version published when you place your order applies to that order.

15. Contact

Questions about these terms: info@gymkuma.com Ā· +962 79 143 1300